Shipping Policy & Freight Charges
Orders placed online at www.kingsley.com are eligible for FREE standard freight within the contiguous US. When we say free, we mean free. Ground shipments are free as are standard freight to your curb saving you hundreds of dollars in freight cost for our large depositories. If an item is in stock, we generally ship in 5-10 business days. Some products may have additional lead times. Large volume orders may have additional lead times.
Due to exceptional demand, current projections are: 4-6 weeks for wood line products, 4 weeks for powder coated items, and 2 weeks for ThruWalls, carts, and accessories.
Certain products and/or delivery locations may require special accessorial services and incur a charge. These services subject to a charge are: lift gate, inside delivery, limited access to locations such as military bases, construction sites, residential, or schools. If you have a freight dock or forklift, aren’t in a limited access area, or need call ahead services then your shipment is free. Accessorial services are only available on freight shipments. If you are purchasing accessories or one single drop ThruWall, your order will ship via ground shipping and not freight.
We do ship to Alaska and Hawaii but because of the additional freight required, we cannot ship these for free. Please contact us and we’d be happy to help you place your order and quote you freight.
We are also happy to help you ship things internationally. We will ship your order to the border or port, with free freight, and recommend that you get a consolidator to ship it oversees or over the border for you. Please contact us for assistance with this. If you would like to place your order online, specify that you need export documents.